01
Not cooling
Tell me what changed and which room or unit is affected.
The British AC Guy · Costa del Sol
When your air con is not doing what it should.

Poor cooling, leaks, unusual noise or a unit that will not start can all be reasons to get in touch. Send your location, unit details, photos and any error code on WhatsApp. Symptoms alone do not always show the cause, and not every unit can be repaired.
Send a WhatsApp with your location and what you need.
You can use the button above. There is no fake form here — you will speak directly with Richard.
01
Tell me what changed and which room or unit is affected.
02
Photos and a description can help us discuss the next step.
03
Send any error code shown on the unit or controller.